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Pricing

Start free.Scale when it sticks.

Invite the whole company. You only pay for what they ask.

No card required

Free

$0first monththe Small plan's first month, worth $55, free

Prove it on your own data.

Tokens included3.2M

about 510 questions — light lookups to full reports

One balance, shared by everyone

+ your pick

Every connector, fully mapped and analyzed

  • Unlimited seats and integrations
  • No card, no sales call
  • Sources shown on every answer
  • Reports, spreadsheets & images included
Most popular

Team

$55per month

A team getting started.

Monthly allowance

~1–2 people · ~510 questions a month

One balance, shared by everyone

  • Unlimited seats and integrations
  • Nine sizes, switch whenever
  • Unused balance rolls over while you subscribe
  • Top up on demand, spend cap
Enterprise

Custom

Let's talkannual, invoiced

Tailored to your org and usage.

Monthly allowance

Above the top Team size

Sized together on the call, with volume pricing.

  • Unlimited seats and integrations
  • Volume token pricing
  • Per-user spend cap
  • SSO, audit logging, RBAC
  • Invoicing, custom terms

Each size is a recommended allowance for typical usage rather than a fixed count of questions. Move up or down whenever, top up mid-month, and carry what you don't spend into the next one. Usage is visible per person in the dashboard.

Where the tokens go

A token buysa conversation

Measured on live workspaces, not estimated. Three shapes of question, and what each one actually costs.

Quick message

≈ 2,000 tokens

Answered from the thread it was asked in.

S

Sarah9:14

@mate is the pipeline review still on Thursday?

MateApp9:15

Yes — moved to Thursday 11:00, same doc, same room. Nothing else on the invite changed.

Database question

≈ 5,000 tokens

One number, queried live, with the source it came from.

S

Sarah9:14

@mate how many active subscriptions do we have, by plan?

MateApp9:15

119 active — starter 45, scale 39, growth 35. Up 6 on this time last month.

billing_db · live query · nothing stored

Full report

8,000–10,000 tokens

Reads across the whole database, then builds the file it belongs in.

S

Sarah9:14

@mate make me a one-page report on revenue and customer health, with a chart

MateApp9:15

Net revenue is up 12% on July, carried by Pro. Two accounts are worth a call — both went quiet after renewing. Full write-up attached.

revenue-and-customer-health.pdfReport · PDF · 214 KB

About 20 standard questions fit in 100,000 tokens; a realistic mix with reports runs nearer 16, and the plan sizes use that figure. Reasoning and the tool calls behind an answer are counted in what you see; what Mate reads to answer is discounted to a sixth of its weight before it reaches your balance.

Start free — the fair questions

What's a token, in practice?

Tokens measure the model work behind each answer. A simple message runs about 2,000; a question that queries your database about 5,000; a detailed report that reads across the whole database 8,000–10,000. About 20 standard questions fit in 100,000 tokens; a realistic mix with reports and actions runs nearer 16, and the plan sizes use that figure.

Is it per seat?

No. One balance is shared by the whole workspace — seats and integrations are unlimited on every plan. You pay for the questions asked, not the people invited.

What happens when the balance runs out?

Mate says so in the thread and pauses until the next month or a top-up — it never bills you silently. Alerts fire well before you get there.

Does an unused balance roll over?

Yes — on paid plans whatever you don't spend carries into the next month, for as long as you subscribe. If you cancel, the balance is held rather than lost: it does not expire, and resubscribing returns every token of it.

Can I see where it's going?

The dashboard shows spend per person and per question, and the query log keeps every question alongside the exact query it became.

What happens after the free month?

Pick a size and carry on, or top up. When the free allowance runs out Mate says so in the thread and pauses — nothing turns into a paid plan on its own.

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